word of warning(scale build up)
Here are a few reason why servicing and changing the softener unit is a good idea.
A scaled boiler will effect taste of the boiler water and may have sediment (bitter tasting tea with bits not that tempting)
Would you want to drink water out of this boiler?
A scaled boiler is a danger to all people using the machine, scale can affect safety components on the machine which are there for your safety and prevent the machine exploding! To make sure the coffee machine is scale free make sure you replace the softner/ctu at recommended intervals.
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